Hi guys, I will provide some pointers that can be used to resolve issues that occur when attempting to log in to the ArcheWorld game. Earlier than that, check to see that you have the Alpha Pass NFT in your wallet.
1. Login failed. verify username and password.
This problem occurs because you started the game via a desktop application or a cache issue.
You can resolve this issue by accessing the game through the ArcheWorld website and logging in there. Then you need to click the button labeled "Game Start." if you are already logged in. Simply logout and logging in again should fix the problem.
2. Xing code error.
This issue occurs because Virus & Threat protection blocks Xing code.
You have the option of disabling your antivirus software or adding the ArcheWorld folder to the "don't scan this folder" category. After you have finished, you will need to restart your computer.
Logout and Login from the website will also help you solve the xing code problem.
3. Login failed. Authentication failed.
Please check if the linked account is properly holding the AlphaTest NFT.
if you have AlphaTest NFT on your wallet. It is recommended that you log out of the website, then Log In again, and then try to restart the launcher from the website.
4. Launcher keep restarting / looping launcher.
You could try connecting to a server in Asia by using a virtual private network (VPN).
